Last Updated: 15 March 2025
These Terms of Service ("Terms") govern your access to and use of Kitaabh's cloud accounting platform, website, mobile application, and related services (collectively, the "Services") provided by Kitaabh Technologies Pvt. Ltd. ("Kitaabh", "we", "our", or "us"), a company registered in India with its headquarters in Hyderabad.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
To use our Services, you must:
If you are using the Services on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
When you register for an account:
We may conduct identity verification for Chartered Accountants (CAs) claiming the free CA plan. By applying for this plan, you consent to our verification of your ICAI membership number and certificate of practice. We reserve the right to deny access to the free CA plan if verification cannot be completed.
You agree to:
We are not responsible for any loss or damage arising from your failure to comply with these security obligations.
We offer various subscription plans with different features, limitations, and pricing. Current plan details are available on our website at www.kitaabh.com/pricing.
We may offer a free trial period for certain plans. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial period ends.
By subscribing to a paid plan:
For plans with transaction limits, additional transaction packs may be purchased and are valid for one year from the purchase date. Unused transactions do not roll over beyond their validity period.
All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of the Services, including but not limited to GST.
Refunds are provided in accordance with our Refund Policy and applicable Indian consumer protection laws. Generally, no refunds are provided for partial periods of service or for unused transaction packs.
We may change our prices at any time. Price changes for existing subscriptions will take effect at the start of the next subscription period. Early access offers or specially priced plans may have different terms as communicated during purchase.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable licence to:
You agree not to:
You retain all rights to the data you input, upload, or create through the Services ("Your Data"). You grant us a limited licence to use, copy, transmit, store, and back up Your Data for the purposes of:
As an accounting platform, we process financial and accounting data, including but not limited to:
You are responsible for the accuracy and completeness of this information.
All data is stored and processed within India, in compliance with Indian regulations.
We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You acknowledge that you provide your data at your own risk.
You are responsible for ensuring that your use of the Services complies with all applicable Indian financial, accounting, and tax regulations, including but not limited to GST and TDS requirements.
While we maintain regular backups of platform data, you are encouraged to export and maintain your own backups of critical business data.
The free CA plan is available exclusively to practising Chartered Accountants with a valid certificate of practice issued by the Institute of Chartered Accountants of India (ICAI).
When using our Services to manage client accounting:
Nothing in these Terms creates or implies an agency, partnership, or employer-employee relationship between you and your clients or between Kitaabh and your clients.
The Services, including all content, features, functionality, and user interface elements, are owned by Kitaabh and are protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to use our intellectual property except as necessary to use the Services.
If you provide suggestions, ideas, or feedback about our Services ("Feedback"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, share, and commercialise your Feedback without any obligation to compensate you.
The Services may contain links to or allow you to connect with third-party websites, services, or applications, such as the GST Portal. We are not responsible for the content, policies, or practices of these third parties. Your use of such third-party services is at your own risk and subject to their respective terms and policies.
We provide functionality to import data from other accounting platforms, including TallyPrime. You represent and warrant that you have the right to access and transfer such data to our Services. We are not responsible for any issues arising from the import process, including data loss or corruption.
We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may occasionally take the Services offline for maintenance or updates. We will make reasonable efforts to provide advance notice of scheduled maintenance.
Support is provided according to your subscription plan. Support hours, response times, and channels (email, chat, phone) vary by plan and are detailed on our website.
For paid plans, we may offer Service Level Agreements (SLAs) with specific commitments regarding uptime, response times, and issue resolution. These SLAs, if applicable, are provided in separate documentation.
These Terms will remain in effect until terminated by you or us.
You may terminate your account at any time by:
We may suspend or terminate your access to the Services:
Upon termination:
You may export your data from the Services at any time during your active subscription, subject to the export capabilities of your plan.
Following termination or expiration of your subscription, we will retain your data for a reasonable period (typically 30 days) to allow you to export it. After this period, we may permanently delete your data.
Notwithstanding the above, we may retain certain financial records for periods required by Indian accounting and tax regulations, typically 7-10 years.
We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
We may modify, update, or discontinue the Services (or any part thereof) at any time. For significant changes, we will make reasonable efforts to provide advance notice.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KITAABH, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Kitaabh, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Any dispute arising out of or in connection with these Terms shall be resolved through:
Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect our intellectual property rights or to prevent unauthorized access to the Services in any court of competent jurisdiction.
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Kitaabh concerning your use of the Services.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent under law.
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, epidemics, pandemics, or shortages of transportation facilities, fuel, energy, labor, or materials.
No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by these Terms.
Any notices or other communications provided by us under these Terms will be given by posting to the Services, by email, or by other methods of communication provided by you. Your notices to us must be sent to support@kitaabh.com.
These Terms do not confer any rights, remedies, or benefits upon any person other than you and Kitaabh.
If you have any questions about these Terms, please contact us at:
Email: support@kitaabh.com
Address: Kitaabh Technologies Pvt. Ltd., 2nd Floor, SNP Towers, Diamond Hills, Gachibowli, Hyderabad, India - 500032
Website: www.kitaabh.com
These Terms of Service were last updated on 15 March 2025.
