Privacy Policies

At Kitaabh Technologies Private Limited, along with its subsidiaries and affiliates (collectively referred to as “Kitaabh,” "We," “Organisation, or "Company"), we prioritise the protection of personal information. Whether you are a customer, partner, or any other individual interacting with our platform (collectively referred to as “User,” “You,” or “Your”), we are dedicated to ensuring the privacy of your data in all our associated platforms both online and offline.

Our aim is to protect the integrity of you and your business and ensure seamless operations. The following principles guide our approach to privacy:

We only collect the minimum required information, focusing on what is essential for business.
Access to personal information is strictly controlled through a robust approval and authorisation process.
Data is shared responsibly and securely with employees, partners, and vendors.
Our tools and applications are equipped with advanced technologies for enhanced control and protection of data.

This Privacy Policy outlines how we handle the collection, use, disclosure, transfer, and processing of your information when using our platforms and services, including via mobile devices or the internet (collectively referred to as the “Services”).

By accessing our website or using our Services, you consent to the collection, storage, and use of your information as per this Privacy Policy. If you provide information about third parties, you confirm that you have the necessary authority to do so and to allow us to process that data according to this policy.

Definitions

“User,” “You,” or “Your” refers to any individual or organisation involved in a commercial transaction with Kitaabh or whose data is collected in any other manner.
"Website" refers to Kitaabh’s owned domains, such as www.Kitaabh.com, and other online platforms that link to this policy.
“Kitaabh,” “We,” “Us” refers to Kitaabh Technologies Private Limited and its subsidiaries or affiliates.
“Kitaabh Partners” are businesses authorised to sell Kitaabh’s products and services.
“Personal Data” or “Data” encompasses any personally identifiable information provided by the User.
“Sensitive Personal Data” includes specific data such as passwords, financial details, medical records, and other information as outlined by the Information Technology Rules.

Collection of Data

Personal data we may collect includes, but is not limited to, your email, address, name, phone number, and mobile number during:

Online forms, calls, SMS, or emails.
Events or marketing activities.
Billing or license activation processes.

We gather information provided by you during your interaction with our platform, whether online or offline. While you may browse the platform without revealing your identity, submitting personal information is required to fully utilise our services. You may choose not to provide certain information if you prefer not to engage with particular services.

We may also collect data related to your transactions and interactions on third-party platforms. However, we are not responsible for the privacy policies of such third parties, and we recommend reviewing their policies before sharing your data with them.

Cookies and similar technologies may be used on our site to track browser and usage information, such as device type, screen resolution, language preferences, time spent on our site, and more.

Use of the data Collected Information

Marketing & Advertising: Your data may be used to provide personalised product and service information on our website or third-party platforms. Additionally, we may invite you to participate in surveys or events.

Customer Support: Data may be utilised to offer personalised customer support and manage your use of our products and services. This includes fulfilling regulatory or legal obligations and ensuring secure operations.

We will not share your sensitive personal data with third parties for direct marketing purposes without your explicit consent.

Data Disclosure

Your information may be shared under the following conditions:

With Kitaabh’s subsidiaries, affiliates, or other entities in India or abroad.
With our service providers or agents who assist us in delivering products and services.
With Kitaabh Partners who provide relevant services or products to you.
To law enforcement or regulators, as required by law.

We do not share any personal data without your explicit consent, beyond the purposes outlined above.

Security of Data

Kitaabh implements technical and organisational measures to prevent unauthorised access, misuse, or alteration of your data.

Your data will be securely stored on password-protected servers. However, the transmission of data over the internet carries inherent risks, and we cannot guarantee complete security.

Your Rights and Choices

You have the following rights concerning your personal data:

Right to know what personal data is held and how it is being used.
Right to correct, update, or delete your data.
Right to request a portable copy of your data in a structured format.
Right to withdraw consent for the processing of your data, although this will not be retroactive and will align with the relevant terms of this policy.

For any requests regarding these rights, you can contact us at kitaabh@mail.com.

General Information

Consent: By using our Services, you agree to the collection and use of your data as outlined in this policy.

Policy Updates: Kitaabh reserves the right to update or modify this Privacy Policy at any time. Any changes will be communicated through the appropriate channels.

By accessing the Company website or this application (“Platform”) or otherwise using the Services, you consent to collection, storage, use, disclosure or otherwise processing of the data that you provide (including your sensitive personal information) in accordance with this Privacy Policy for any of the platform or services that Kitaabh offer.

Before sharing any information representing any third party or any other person/people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. Your personal information will primarily be stored and processed in India only.

To exercise any rights or to share any grievances or queries, please email us at .................