Refund and Cancellation Policy

1. Refund Policy

1.1 We offer a 30-day money-back guarantee on all our subscription plans. If you are not completely satisfied with Kitaabh within the first 30 days of your purchase, you may request a full refund by contacting our support team at support@kitaabh.com. Refund requests made after the 30-day period will not be eligible for a refund.

1.2 To initiate a refund, please email our support team with your purchase details and the reason for the refund request. Our team will process your request within 5-7 business days, and the refund will be credited to your original method of payment.

1.3 Non-Refundable Cases:
  • Subscriptions purchased through resellers or third-party providers.
  • Any setup fees or custom service fees.
  • Partial months of service.

2. Cancellation Policy

2.1 You can cancel your subscription to Kitaabh at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing cycle. No further charges will be applied, but refunds will not be issued for the remaining period of the subscription.

2.2 To cancel your subscription:
  • Log in to your Kitaabh account, navigate to the 'Account Settings,' and select the 'Cancel Subscription' option.
  • Alternatively, you can email our support team at support@kitaabh.com, and they will assist you with the cancellation process.

2.3 Kitaabh reserves the right to cancel any account without notice if there is a violation of our Terms of Service, fraudulent activity, or misuse of the platform. In such cases, no refund will be provided.

3. Changes to This Policy

Kitaabh reserves the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately and communicated via email or updated on our website.

If you have any questions or require assistance with refunds or cancellations, please contact us at support@kitaabh.com.